LogistiCare Solutions

General information

As the nation’s leading manager of non-emergency medical transportation programs for state governments and managed care organizations, LogistiCare improves community care coordination for over 27 million plan members. The company manages more than 69 million trips in 41 states and the District of Columbia so patients have access to their healthcare providers —ultimately keeping people healthier and in their communities longer.

With a network of more than 5,000 transportation provider partners, LogistiCare draws on a vast store of healthcare logistics resources, data, and experiences to customize solutions for clients, define analytical trends, and close gaps in service. The company is partnering with industry leaders to improve America’s healthcare system and to positively impact members’ quality of life by helping with transitions of care, monitoring and improving outcomes once patients are at home, managing chronic conditions, and promoting preventive care.

Specialties and Services:
• LogistiCare manages non-emergency medical and other mobility management transportation programs, which includes all modes of transportation from ambulatory and wheelchair or stretcher vehicles, to non-emergency vans or cars, to commercial air.
• The company’s services include call center management, network provider credentialing, vendor payment management, logistics, quality assurance, data management, reporting, and network provider development.
• LogistiCare also partners with healthcare services companies to provide comprehensive solutions for healthcare organizations to deliver services out in the community–where patients live.

Code of Conduct

LogistiCare created this Facebook page to engage the community in a conversation about non-emergency medical transportation, community care coordination and keeping people healthier.

While we aim to provide an open, interactive space for users to engage and connect with us, we ask that you share your comments in a respectful manner. In addition to using language that is appropriate for all groups and ages, we ask you to follow the following posting guidelines.

We reserve the right to disallow or remove comments that are:
1. False, misleading, or intentionally deceptive
2. Obscene, indecent, profane, or vulgar
3. Contain threats or personal attacks of any kind
4. Contain offensive terms directed to ethnic or racial groups
5. Are defamatory or libelous
6. Are excessively repetitive or constitute ‘SPAM’

In addition, we reserve the right to remove any multimedia posts or comments that depict:
• Unsafe practices
• Offensive behavior
• Profanity
* Personal attacks
* Illegal statements

Comments that do not adhere to these guidelines will be removed, and repeat violators will be blocked. Please remember that the comments made on this page do not necessarily reflect the position of LogistiCare or its employees and are solely representative of the person posting the comment. Questions or issues related to claims or troubleshooting issues should not be submitted via the Facebook page; instead, contact your local operations center

At times, we may select a comment or piece of content to be featured in content across LogistiCare’s social media channels. We reserve the right to elevate any comments for content, but will always notify the community member one day before using the comment in the event that she/he would like to voice any questions, concerns or objections. We will not feature the comment if the community member objects.